Versand

Where We Ship: We ship worldwide. No matter where you are, we'll get your order to you.

Processing Time: All orders are handcrafted and made to order. Please allow time for production before your order ships (usually between 4 to 12 weeks, depending on the workload and complexity of your order). You will receive a shipping confirmation email with your tracking number once your order is on its way.

Delivery Times After dispatch, estimated delivery times are up to 7 - 30 business days, depending on your location and local customs processing. International shipments may be subject to customs clearance delays beyond our control.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and the items in your order.

Order Tracking All orders are shipped with tracking. Once your order has been dispatched, you will receive an email with your tracking number so you can follow your shipment every step of the way.

Customs & Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our shipping costs.

Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at support@obsidiancosplay.com and we'll investigate with the carrier.